You don't need to travel to Warsaw. Fill in a short form and we'll arrange a DPD courier to collect your device from your door and bring it to our service centre. Diagnosis and the quote are free — you only pay once you approve the repair.
Give us your pickup details and a short description of the device and the fault. After you submit, we'll get in touch within 24 hours (on business days) to confirm the details and arrange a DPD courier.
We'll contact you within 24 hours (on business days) to confirm the pickup and arrange the DPD courier. Urgent? Call: +48 512 800 030.
We handle the whole process by courier, without you leaving home. Diagnosis and the quote are free — we only start the repair once you approve it.
Fill in the form or call us. We arrange a DPD courier (20 PLN for pickup) who comes to your address anywhere in Poland.
We get in touch within 24 hours (on business days), confirm your request and agree a pickup date for the parcel.
The DPD courier collects the device — usually the next business day after confirmation. You get a tracking number, and it reaches us most often within 2 business days.
Free diagnosis and quote, repair once you approve it, and your device sent back at the end. Every repair comes with a warranty of up to 12 months and a VAT invoice.
Good packing protects the device in transit and helps avoid damage. It takes just a few minutes — below we show you, step by step, how to prepare the parcel for the courier.
Our courier pickup works inside Poland only — but we take in devices from anywhere in the European Union. You ship with the carrier you trust, and inside the Union the parcel clears no customs and carries no extra duties. CSE Poland is a real workshop in Warsaw, rated 4.8★ across 388 Google reviews under one address. The diagnosis is free and you approve the price before any repair.
Describe the device and the symptoms by e-mail (kontakt@csepoland.eu), phone or the contact form. We'll tell you honestly whether shipping makes sense for this fault — before you pay for transport. We reply in English, the same business day.
Use the packing guide above on this page — a rigid box, at least 6 cm of cushioning on every side and a well-sealed parcel. Add a note with your name, return address, e-mail and phone number.
Any service that delivers to Poland works — pick one of the carriers below or your national post. Address: CSE Poland Sp. z o.o., Al. Stanów Zjednoczonych 72/13A, 04-036 Warsaw, Poland. If your carrier delivers to InPost parcel lockers, you can use locker WAW47A.
Free diagnosis, then a price by e-mail or phone — you decide. After the repair we return the device in a tracked, insured shipment with a 12-month warranty; the return shipping cost depends on your country and is quoted together with the estimate.
Shipments between EU countries are free of customs clearance and duties — your device travels like a domestic parcel, there and back.
From the UK, Norway, Switzerland and other non-EU countries the parcel goes through customs clearance in both directions, with fees charged by the carrier or the customs office. Check the rates and procedure with your carrier before shipping and contact us first — clearance costs can change whether the repair pays off.
We invoice in PLN and our IBAN is on the invoice. You can pay by transfer from any EU bank — in PLN, or in EUR if that is easier for you; we confirm the exact amount with you before you send it, so the exchange rate leaves no shortfall. Payment card and cash work at the Warsaw workshop. For mail-in orders you pay after the repair is completed and approved, and we ship the device back once the payment is credited. Every repair comes with a VAT invoice, and EU companies with a valid EU VAT number (including the country prefix, for example DE or FR) are invoiced under the reverse-charge mechanism.
Not sure whether your device is worth shipping? Write to kontakt@csepoland.eu or call — a short description of the fault is enough for an honest first assessment.
Call: +48 512 800 030Cost, pickup time, packing and keeping your device safe. Didn't find your answer? Call us — we'll help.
Call: +48 512 800 030DPD courier pickup costs 20 PLN (one way). You can also ship the parcel yourself to the InPost WAW47A parcel locker or to our service address — then you don't pay for our courier. The diagnosis and quote are free.
After you submit the form, we get in touch within 24 hours (on business days) to confirm the pickup. The DPD courier usually collects the device the next business day after confirmation, and it reaches us most often within 2 business days. Forms sent over the weekend are handled on the next business day.
We collect, among others, laptops, computers, drives and data media, consoles, monitors, audio equipment, kitchen robots and other devices we service. If you're not sure whether we repair your device — call: +48 512 800 030.
A rigid box, at least 6 cm of soft cushioning on all sides (bubble wrap, foam) and a well-sealed parcel. You'll find the full guide with photos in the section “How to pack your device safely” above on this page.
Yes. The parcel can be insured up to the value of the device, and we use your contact details only to handle the order. For computers and drives we recommend backing up important files beforehand.
Diagnosis and the quote are free. You learn the repair cost before any work begins and decide for yourself whether to go ahead. You pay only after you accept the quote. The only exception is desktop computers: the diagnosis is free when you book the repair and costs 150 PLN if you decline.
Yes. You can send the parcel to the InPost WAW47A parcel locker or to our service address: Al. Stanów Zjednoczonych 72/13A, 04-036 Warsaw. It's a convenient option if you prefer your own carrier.
You'll get a call or e-mail from us within 24 hours (on business days) with confirmation and pickup details. Once the parcel is on its way, we send you a tracking number.
Yes, we issue VAT invoices — for individuals and businesses. CSE Poland Sp. z o.o., NIP 113-310-78-61.
Our DPD pickup covers Poland only. From another EU country you send the parcel with your own carrier — any service that delivers to Poland works, and inside the European Union there is no customs clearance and no duties. Write to us first with the device and the symptoms: we reply in English the same business day and tell you whether shipping is worth it. The address, the packing rules and the payment options are in the EU mail-in section above.
Fill in the form or call us. We'll arrange a DPD courier from anywhere in Poland, and the diagnosis and quote are free — with a warranty of up to 12 months on every repair. In Warsaw? Drop in at Praga-Południe.
You can order a courier online at any time.
