Courier device pickup · all of Poland

Order a courier to collect your device for repair

You don't need to travel to Warsaw. Fill in a short form and we'll arrange a DPD courier to collect your device from your door and bring it to our service centre. Diagnosis and the quote are free — you only pay once you approve the repair.

Free diagnosis & quote Pickup from anywhere in Poland VAT invoice
Courier order form

Fill in the form — we'll take care of the rest

Give us your pickup details and a short description of the device and the fault. After you submit, we'll get in touch within 24 hours (on business days) to confirm the details and arrange a DPD courier.

Your details
Please enter your name.
Please enter a valid email address.
Please enter a valid phone number.
Pickup address
Required.
Required.
Please enter the pickup address.
Device & fault
Please tell us the device or model.
Please describe the problem.
VAT invoice (optional)

Leave empty if you're ordering as a private individual. A company tax ID (NIP) means a company order with a VAT invoice.

Please confirm you're not a robot.
How it works

4 steps from form to a repaired device

We handle the whole process by courier, without you leaving home. Diagnosis and the quote are free — we only start the repair once you approve it.

  1. Order a courier

    Fill in the form or call us. We arrange a DPD courier (20 PLN for pickup) who comes to your address anywhere in Poland.

  2. Confirmation in 24h

    We get in touch within 24 hours (on business days), confirm your request and agree a pickup date for the parcel.

  3. Pickup from your door

    The DPD courier collects the device — usually the next business day after confirmation. You get a tracking number, and it reaches us most often within 2 business days.

  4. Diagnosis & repair

    Free diagnosis and quote, repair once you approve it, and your device sent back at the end. Every repair comes with a 12-month warranty and a VAT invoice.

Packing & shipping · all of Poland

How to pack your device safely for shipping

Good packing protects the device in transit and helps avoid damage. It takes just a few minutes — below we show you, step by step, how to prepare the parcel for the courier.

Packing step by step

  1. A rigid box. The manufacturer's original packaging is best. Without it, choose a strong, ideally new box large enough to fit the device with protection.
  2. Back up your data. For computers, laptops and drives, remember to back up important files. You can also remove the SIM card, memory card or other media if they aren't part of the reported fault.
  3. Wrap the device. Cover it in bubble wrap or soft foam to protect it from knocks and scratches.
  4. Fill the empty space. Use paper or foam (at least a 6 cm layer on all sides) so the device can't move inside the box.
  5. Seal the parcel. Tape the box thoroughly — especially the corners and the bottom. You can also wrap the whole thing in stretch film.
  6. Add a fault note. Include a slip with your name, phone number and a short description of the problem — it speeds up identifying your order.
Frequently asked questions

Questions about ordering a courier — answered

Cost, pickup time, packing and keeping your device safe. Didn't find your answer? Call us — we'll help.

Call: +48 512 800 030
How much does ordering a courier cost?

DPD courier pickup costs 20 PLN (one way). You can also ship the parcel yourself to the InPost WAW47A parcel locker or to our service address — then you don't pay for our courier. The diagnosis and quote are free.

How fast will the courier arrive?

After you submit the form, we get in touch within 24 hours (on business days) to confirm the pickup. The DPD courier usually collects the device the next business day after confirmation, and it reaches us most often within 2 business days. Forms sent over the weekend are handled on the next business day.

What devices can I send?

We collect, among others, laptops, computers, drives and data media, consoles, monitors, audio equipment, kitchen robots and other devices we service. If you're not sure whether we repair your device — call: +48 512 800 030.

How do I pack the device safely?

A rigid box, at least 6 cm of soft cushioning on all sides (bubble wrap, foam) and a well-sealed parcel. You'll find the full guide with photos in the section “How to pack your device safely” above on this page.

Are my device and data safe?

Yes. The parcel can be insured up to the value of the device, and we use your contact details only to handle the order. For computers and drives we recommend backing up important files beforehand.

Is the diagnosis paid?

Diagnosis and the quote are free. You learn the repair cost before any work begins and decide for yourself whether to go ahead. You pay only after you accept the quote.

Can I send the device myself?

Yes. You can send the parcel to the InPost WAW47A parcel locker or to our service address: Al. Stanów Zjednoczonych 72/13A, 04-036 Warsaw. It's a convenient option if you prefer your own carrier.

What happens after I submit the form?

You'll get a call or e-mail from us within 24 hours (on business days) with confirmation and pickup details. Once the parcel is on its way, we send you a tracking number.

Do you issue a VAT invoice?

Yes, we issue VAT invoices — for individuals and businesses. CSE Poland Sp. z o.o., NIP 113-310-78-61.

Order a courier

Fix your device without leaving home —
start with a free diagnosis.

Fill in the form or call us. We'll arrange a DPD courier from anywhere in Poland, and the diagnosis and quote are free — with a 12-month warranty on every repair. In Warsaw? Drop in at Praga-Południe.

Contact details

  • Phone +48 512 800 030
  • Email kontakt@csepoland.eu
  • Service address Aleja Stanów Zjednoczonych 72/13A
    04-036 Warsaw, Praga-Południe
  • Company details CSE Poland Sp. z o.o.
    KRS 0001056727 · NIP 113-310-78-61

Opening hours Checking…

  • Monday – Friday 9:00 – 19:00
  • Saturday 10:00 – 14:00
  • Sunday Closed

You can order a courier online at any time — the form is available 24/7.

Call: 512 800 030
Szukaj