Free diagnosis & quote Hall/TMR no more drift Warsaw + nationwide courier

Game controller & gamepad repair Warsaw

Is your controller drifting, not charging or are the buttons unresponsive? We repair DualSense, Xbox and Joy-Con controllers and Steam Deck gamepads — analog stick drift, triggers, USB-C port, bumpers. We fix drift for good by swapping the sticks for magnetic Hall Effect or TMR sensors. Free diagnosis, 12-month warranty. Warsaw and all of Poland.

Game controller repair Warsaw — colourful PS5 DualSense and DualShock controllers at the CSE Poland service
Open now: 09:00-19:00
+48 512 800 030
Praga-Południe
Al. Stanów Zjednoczonych 72/13A
4.8 / 337 Google reviews

We repair controllers of every brand

DualSense and DualSense Edge (PS5), DualShock 4, Xbox Series controllers, Xbox Elite Series 2 and Xbox One, Joy-Con and Pro Controllers (including Switch 2), gamepads for Steam Deck, ROG Ally and Legion Go, plus 8BitDo, Nacon, PowerA and Hori. Analog stick drift, triggers, USB-C port — we fix every common fault.

DualSense DualSense Edge DualShock 4 Xbox Series Xbox Elite Series 2 Xbox One Joy-Con Joy-Con 2 Pro Controller Steam Deck ROG Ally Legion Go 8BitDo Nacon PowerA Hori Razer

Can't see your controller on the list? Call and ask — we also repair retro pads and less common controllers, and we'll check parts availability.

CSE Poland controller repair in numbers — diagnosis, repair time, warranty, Google rating

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Diagnosis & quote
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Average Google rating (337 reviews)
Most common controller faults

Controller not working right? Check the symptom

Most controller faults come down to a handful of typical causes. Below are the most common symptoms and what usually sits behind them. We don't guess — we confirm the cause with a free diagnosis before quoting the repair.

Analog stick drift

Typical causes: the character or camera moves on its own — worn potentiometers inside the stick. The most common controller fault, especially on the PS5 DualSense.

Stick replacement or an upgrade to Hall Effect / TMR — drift won't come back.

Buttons / D-Pad / pads

Typical causes: action buttons, the D-Pad or face buttons stop responding or stick — worn contact pads and micro-switches.

We replace buttons and contact pads and clean the contacts.

Bumpers LB/RB · L1/R1

Typical causes: bumpers don't click, respond with a delay or stick — worn micro-switches.

We replace the bumper micro-switches with new ones.

Triggers L2/R2 · LT/RT

Typical causes: loose or sticking triggers, no resistance, non-working DualSense adaptive triggers — worn springs and motors.

We repair adaptive triggers and replace springs and resistance modules.

Won't charge / USB-C port

Typical causes: a loose or broken USB-C port (micro USB on older pads), a damaged cable or oxidised contacts.

We replace the USB-C charging port and check the power circuit.

Bluetooth / lag / won't pair

Typical causes: the controller won't connect, drops out or has input lag — a damaged wireless module or antenna.

We repair the Bluetooth module and restore a stable connection.

Battery / drains fast

Typical causes: the controller holds a charge only briefly or not at all — a worn-out battery that has lost capacity.

We replace the battery with a new full-capacity one.

Vibration, haptics, touchpad, audio

Typical causes: no rumble or DualSense haptics, a dead touchpad, a quiet mic or controller speaker — damaged motors or modules.

We replace vibration motors and repair the touchpad and audio.

Liquid damage / Joy-Con (rail, SR/SL)

Typical causes: a spilled-on pad, corrosion on the board; Joy-Cons also suffer drift, a damaged mounting rail and SR/SL buttons.

Ultrasonic cleaning and Joy-Con repair. Full Switch service → gaming console service.

Recognise the symptom? Book a free diagnosis — we'll check the controller and quote before any repair.

Controllers we repair

Gamepads for every console

We repair every controller and gamepad: DualSense and DualSense Edge (PS5), DualShock 4, Xbox Series controllers, Xbox Elite Series 2 and Xbox One, Joy-Con and Pro Controllers (including Switch 2), plus gamepads for Steam Deck, ROG Ally and Legion Go and controllers from 8BitDo, Nacon, PowerA and Hori. We also service whole consoles — pick a platform below.

PlayStation

DualSense (PS5) · DualSense Edge · DualShock 4 (PS4) · DualShock 3 (PS3) · DualShock 1/2

Analog stick drift, Hall Effect / TMR upgrades, L2/R2 adaptive triggers, touchpad, USB-C port, battery, buttons. We also service whole consoles — gaming console service.

Xbox

Xbox Series X|S controller · Xbox Elite Series 2 (+ Core) · Xbox One · Xbox 360

Analog stick drift, Hall Effect / TMR upgrades, Elite Series 2 paddles and profiles, LB/RB bumpers, triggers, USB-C port. Whole consoles — gaming console service.

Nintendo

Joy-Con · Joy-Con 2 (Switch 2) · Pro Controller · Pro Controller 2 · Wii Remote / Nunchuk · GameCube

Joy-Con drift, Hall Effect stick replacement, mounting-rail and SR/SL button repair, USB-C port. Whole consoles — gaming console service.

PC handhelds built-in sticks

Steam Deck (LCD / OLED) · ROG Ally / ROG Xbox Ally · Lenovo Legion Go (S)

Drift and replacement of the analog sticks built into handhelds, triggers, buttons, charging ports. Hall Effect available for many models. Full page — handheld PC repair.

Premium & 3rd-party

8BitDo · Nacon (Revolution) · PowerA · Hori (Fighting / Split Pad) · Razer (Wolverine / Kitsune)

Full repair of premium pads and tournament controllers: analog sticks, micro-switches, mechanical triggers, profiles and swappable modules.

Retro

SNES · NES · Sega Mega Drive / Saturn · Dreamcast · Atari

Contact cleaning, contact-pad and cable replacement, connector repair. Full retro console service — retro console repair.

No more drift

Swap the sticks for Hall Effect or TMR — drift won't come back

Classic potentiometer sticks wear out and start to "drift" — your character walks off on its own, the camera creeps. Instead of coming back with the same fault in six months, we swap the sticks for magnetic Hall Effect or the newest TMR sensors, which read movement without physical contact — drift is eliminated at the source. We finish every swap with calibration.

Inside a PS5 DualSense controller — board with analog sticks and processor during a Hall Effect swap at CSE Poland

Why we recommend Hall Effect and TMR

On the PS5 the original analog sticks are exceptionally failure-prone — they're the most common cause of drift, often within months. That's why we usually recommend swapping them for better, longer-lasting and more precise magnetic sensors. The difference shows in the warranty too:

3 mo standard potentiometer sticks
12 mo Hall Effect / TMR — drift won't return
Standard / original

Potentiometer sticks

A 1:1 swap for new original potentiometers — the cheapest option. On the PS5 they can wear out again over time, so we cover them with a shorter, 3-month warranty.

3-month warranty
Magnetic sensors

Hall Effect

Magnetic sensors — zero drift; the stick doesn't lose its zero because nothing physically wears. Proven technology and great precision.

12-month warranty
Recommended Top tier

TMR (tunnel magnetoresistance)

The newest generation of magnetic sensors — even higher sensitivity and accuracy than Hall, with lower power draw. Our default choice when replacing sticks.

12-month warranty
Drift fix Hall Effect TMR Calibration DualSense Xbox Elite Joy-Con 12-month warranty

Hall Effect and TMR eliminate the most common cause of drift. The upgrade covers a set of 2 sticks with calibration — in an original controller we replace both at once so it works perfectly. We quote after a free diagnosis — see the indicative price list below.

Indicative price list

How much does controller repair cost

An indicative price list for the most common repairs. Diagnosis is always PLN 0 — we quote the exact price after a free diagnosis and you only pay if you accept it.

PLN 0 Diagnosis & quote
from PLN 90 Controller / gamepad repair
12 mo Warranty on Hall Effect / TMR
Controller / gamepad repair buttons, triggers, bumpers, D-Pad from PLN 90
Analog stick replacement (potentiometer) 1 pc — original pads usually need both 3-month warranty from PLN 100
TMR upgrade (Tunnel Magnetoresistance) recommendedset of 2 sticks · newest magnetic tech · calibration · 24–48h 12-month warranty from PLN 160
Hall Effect upgrade set of 2 sticks · contactless magnetic · calibration · 24–48h 12-month warranty from PLN 160
USB-C port replacement quote after diagnosis
Battery replacement quote after diagnosis
Liquid-damage cleaning quote after diagnosis

These prices are indicative and cover typical faults — the final cost depends on the controller model and the scope of the repair. Upgrade prices cover a set of 2 sticks — in an original controller we replace both at once; a single standard stick is from PLN 100. On the PS5, standard potentiometer sticks are failure-prone, so we cover them with a 3-month warranty; Hall Effect and TMR — always 12 months. Diagnosis is always PLN 0 and you learn the price before any repair.

How the repair works

4 steps from request to a working controller

Full transparency at every stage. Diagnosis is free, and you learn the price before any repair — we only start once you approve it.

  1. Request

    Call, drop the controller off in Praga-Południe or send it via a parcel locker or courier. Describe the controller model and the symptoms — e.g. drift, a dead trigger or port.

  2. Free diagnosis

    We open the controller free of charge and check the sticks, triggers, buttons, USB-C port, battery and electronics. We pinpoint exactly what's causing the fault.

  3. Quote before repair

    We give you a concrete price — for drift we usually suggest a Hall Effect or TMR upgrade. You decide: approve the quote or take the controller back, no strings attached.

  4. Repair, calibration & warranty

    We repair, calibrate and test the controller, then hand it over or ship it back. Repairs with Hall Effect / TMR sticks come with a 12-month warranty.

All of Poland · by mail

Controller repair from all over Poland

You don't have to live in Warsaw. Controllers are small and light, so the cheapest, easiest way to send them is an InPost parcel locker — you can also order a courier to your door. Diagnosis is always free and you learn the price before any repair.

  1. 1

    Request online

    Order a courier or parcel locker through the form in 2 minutes.

  2. 2

    Parcel locker or courier

    Send the controller via an InPost parcel locker (WAW47A) or a DPD courier (PLN 20 one way).

  3. 3

    Diagnosis & quote

    We check it free of charge and call you with the price — you decide.

  4. 4

    Repair & return

    We repair, calibrate and ship it back with up to a 12-month warranty.

  • VAT invoice
  • Insured shipment
  • Quote before repair — you decide
  • InPost parcel locker or courier
Why CSE Poland

Why bring your controller to us

Repairing a controller isn't just a soldering iron and a new stick — above all it's clear rules, a fair quote and the certainty that drift won't come back.

Game controller repair — DualSense, Xbox, Joy-Con, DualShock and SNES pads at CSE Poland Warsaw
We repair controllers of every brand
Console and controller service CSE Poland in Warsaw — PlayStation 5 and Xbox Series X
Our bench in Praga-Południe

Free diagnosis

We open the controller and check what failed, free of charge. The diagnosis costs nothing, and if you decline the repair you don't pay for the check.

Quote before repair

We give the price after the diagnosis, before we do anything. You only pay if you accept the quote — no surprises at the end.

Drift specialists

We fix drift for good — we swap the worn potentiometers for magnetic Hall Effect or TMR sticks and calibrate the controller. No more recurring fault.

Full transparency

We show you what we found inside — a worn stick, a broken port, corrosion from a spill. You know exactly what you're paying for.

Up to a 12-month warranty

We cover Hall Effect and TMR sticks with a 12-month warranty on parts and labour. We issue VAT invoices — for businesses too.

Fast, often same-day

We complete most controller repairs within 24 hours, simple faults often on the spot. A repair usually costs far less than a new controller.

We issue VAT invoices — CSE Poland Sp. z o.o., NIP 113-310-78-61. We serve private customers and businesses. The free diagnosis applies to private customers.

Google reviews

What controller owners say

See all reviews on Google
Frequently asked questions

Got a question about controller repair?
We answer.

We've gathered answers to the questions we hear most often from gamers. Didn't find your answer?

Call: +48 512 800 030
CSE Poland console and controller service reception in Warsaw, Praga-Południe
My controller is drifting (the stick moves on its own) — can you fix it?

Yes, drift is our most common repair. We can replace the stick with a new potentiometer or — what we recommend — upgrade it to a magnetic Hall Effect or TMR sensor, after which drift won't come back. We finish every swap with calibration.

What's the difference between Hall Effect and TMR?

Both are magnetic sensors that read the stick's movement without physical contact — so they don't wear out and don't drift. TMR (tunnel magnetoresistance) is the newest generation: even higher sensitivity and accuracy than Hall, with lower power draw.

How much does controller repair cost?

Controller repair starts from PLN 90. A standard analog stick replacement is from PLN 100 per piece (an original pad usually needs both), and a set of magnetic TMR or Hall Effect sticks with calibration is from PLN 160 per pair. These are indicative figures; the diagnosis is free and we give the exact price before any repair — call: 512 800 030.

Why do you recommend Hall/TMR over standard sticks?

On the PS5 the original potentiometer sticks are exceptionally failure-prone — they're the most common cause of drift, often again. That's why we cover standard sticks with a 3-month warranty, and the longer-lasting, more precise Hall Effect and TMR — always 12 months. It's the solution after which customers don't come back on warranty.

Do you repair DualSense adaptive L2/R2 triggers?

Yes. We repair DualSense adaptive L2/R2 triggers — springs, resistance modules and motors — as well as classic LT/RT triggers and triggers in Xbox and Nintendo pads.

Won't charge or has a loose USB-C port?

Yes, that's a common fault. We replace the USB-C charging port (or micro USB on older pads) and check the power circuit and battery if the controller still won't charge.

Do you repair Xbox Elite Series 2 and DualSense Edge?

Yes, we repair premium pads — Xbox Elite Series 2 (paddles, profiles, drift) and DualSense Edge (swappable stick modules, drift, triggers). A Hall Effect / TMR stick upgrade is available for both.

Joy-Con is drifting — do you swap it for Hall Effect?

Yes, we repair Joy-Con drift, and in many models we can swap the stick for a magnetic Hall Effect one. You'll find full Switch service on our gaming console service page.

Do you repair Steam Deck and ROG Ally controllers?

Yes. We fix drift and replace the analog sticks built into handhelds — Steam Deck (LCD/OLED), ROG Ally / ROG Xbox Ally and Lenovo Legion Go. A Hall Effect upgrade is available for many of them.

How do I send a controller from another city and what's the warranty?

Controllers are small, so the cheapest way is an InPost parcel locker (WAW47A); you can also order a DPD courier (PLN 20 one way). After a free diagnosis we call with a quote, and after the repair we ship it back with up to a 12-month warranty. Order a courier online.

Get in touch

Your controller will work perfectly again —
start with a free diagnosis.

Call, drop the controller off in Praga-Południe or send it via a parcel locker or courier. Diagnosis and the quote are free, and repairs with Hall Effect / TMR sticks come with a 12-month warranty.

Contact details

  • Phone +48 512 800 030
  • Email kontakt@csepoland.eu
  • Address Aleja Stanów Zjednoczonych 72/13A
    04-036 Warsaw, Praga-Południe
  • Company CSE Poland Sp. z o.o.
    KRS 0001056727 · NIP 113-310-78-61

Opening hours Checking…

  • Monday – Friday 9:00 – 19:00
  • Saturday 10:00 – 14:00
  • Sunday Closed
Call: 512 800 030
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