The fan keeps getting louder
Too little air gets through a clogged heatsink, so the fan spins faster. Noise you used to hear only in games now shows up in the menu.
Is your console loud, running hot or switching off mid-game? We take it apart, clean the heatsink and fan, replace the thermal paste — and the liquid metal in a PlayStation 5 — and check temperatures under load. Price: 250–450 PLN including materials, usually within 24–48 h of diagnosis. Visit our workshop in Praga-Południe, Warsaw, or send your console with a DPD courier from anywhere in Poland.
Have a Nintendo Switch or a handheld PC? Call and ask — we will give you a price after a free diagnosis.
Dust builds up on the heatsink over the years, and thermal paste dries out with time. The console heats up faster and runs louder. Demanding new games such as GTA 6 put more load on the cooling — a dusty console will feel it first.
Too little air gets through a clogged heatsink, so the fan spins faster. Noise you used to hear only in games now shows up in the menu.
PlayStation and Xbox consoles switch themselves off to protect the processor from overheating. If it happens in demanding games rather than in the menu, the cooling is the most common cause.
Warm air from the back of the console is normal. A casing too hot to touch means the heat has nowhere to go.
If you can see dust from the outside, there is usually much more inside. Below are photos of a PS5 heatsink from our workshop: the dust has packed into felt that covers the fins.
With typical use, a full clean with new thermal paste makes sense every 12–18 months. More often if the console sits in a closed cabinet or you have pets.
They have years of use behind them and are the ones that most often reach us with a clogged heatsink. Many have never been opened.
A whine while a game loads is usually coil whine from the power section, and a rattle is often a worn fan bearing or the disc drive — cleaning alone won't fix that. A console that shuts down even in the menu or won't start at all may have a power supply or motherboard fault. That's why we start with a free diagnosis and tell you straight whether cleaning will help. We cover PlayStation 5 noises in our guide PS5 making noise — what could be the cause (in Polish).
It's not a blast of compressed air through the vents. We take the console apart and service the whole cooling system — thermal materials are included in the price.
We open the casing and remove the heatsink to reach the processor, the power section and the memory.
We remove dust packed between the heatsink fins and from the fan blades. We also check the fan bearing for play — if there is any, we'll tell you before going any further.
We strip the old material completely. The PlayStation 5 is factory-fitted with liquid metal — we apply new liquid metal (Thermal Grizzly Conductonaut) and isolate neighbouring components, because liquid metal conducts electricity. In other consoles we use premium paste (Thermal Grizzly Kryonaut, ARCTIC MX-6), and on request Honeywell PTM7950 or liquid metal where it's safe.
We check the pads on the power and memory sections. Worn ones are replaced with new, good-quality pads (Fehonda, Thermal Grizzly, Fujipoly).
After reassembly we check temperatures and fan behaviour in a game. We only hand the console back once the cooling works as it should.
You know the price before we clean. Diagnosis and quote are free — we only clean once you accept the price. If the diagnosis finds a different fault, such as a fan that needs replacing, we'll quote it separately. Cleaning comes with a 3-month warranty; warranty periods for all services are listed in the service table. We issue VAT invoices.
The process is the same whether you bring the console to our workshop or send it by courier.
Bring the console to our workshop in Praga-Południe or order a DPD courier — 20 PLN one way, from anywhere in Poland. The courier collects the console the next business day after confirmation.
We check temperatures, the fan and whether the symptoms really come from the cooling. We give you a price and only clean once you accept it.
We service the whole cooling system: heatsink, fan, paste or liquid metal and thermal pads. It usually takes 24–48 h from diagnosis.
We test the console under load. You collect it in person or we send it back by courier, with a 3-month warranty on the cleaning.
Common questions about console cleaning. Can't find your answer?
Call: +48 512 800 030Cleaning with new thermal paste or liquid metal costs 250–450 PLN — this covers PlayStation 5, 4 and 3 and Xbox Series, One and 360. Thermal materials, including PTM7950 and liquid metal, are included in the price. We give you the exact price after a free diagnosis, before cleaning.
With typical use, a full clean with new thermal paste makes sense every 12–18 months — more often if the console sits in a closed cabinet or you have pets. You can vacuum the vents yourself every few months; we explain how to do it safely in our guide Cleaning a PS4, PS5 and Xbox — how often and how much it costs (in Polish).
Cleaning plus a test under load usually takes 24–48 hours from diagnosis. We accept consoles from anywhere in Poland: a DPD courier costs 20 PLN one way and collects the parcel the next business day after confirmation. You can order a courier using the form.
The PlayStation 5 comes with liquid metal from the factory, so we apply new liquid metal (Thermal Grizzly Conductonaut) and isolate neighbouring components. In other consoles we use premium paste (Thermal Grizzly Kryonaut, ARCTIC MX-6), and on request Honeywell PTM7950 or liquid metal where it's safe. All materials are included in the price.
We advise against it. Liquid metal conducts electricity — spilled on the board it causes a short circuit, and a cleaning job turns into an electronics repair. You can safely vacuum the vents without opening the casing; leave replacing the thermal material to a workshop.
Often, yes, if it shuts down during demanding games — that's a typical sign of overheating. If it also switches off in the menu or won't turn on at all, the cause may be the power supply or the motherboard. A free diagnosis settles this before you pay for cleaning. We describe this symptom on the PS5 in the post PS5 overheating and shutting down (in Polish).
Cleaning comes with a 3-month warranty. Warranty periods for all services are listed in the service table. We issue VAT invoices.
Usually yes — opening the casing at an independent workshop ends the manufacturer's warranty. If your console is still under a Sony or Microsoft warranty, check its terms first. CSE Poland is an independent workshop, not an authorised Sony or Microsoft service centre.
Call us or order a courier. Diagnosis and quote are free; cleaning costs 250–450 PLN including materials and comes with a 3-month warranty. Visit us in Praga-Południe or send your console from anywhere in Poland — a DPD courier collects it the next business day.